Buying Guide
Catalog upload first message template
By Cusket Editorial · Published · Updated
A practical first-message template for suppliers who want Cusket to understand their catalog files before product draft work begins.
A good catalog upload starts with a clear first message. The files matter, but the notes around the files matter just as much. Without context, a PDF, Excel sheet, or ZIP folder can be difficult to interpret. With a short message, support can understand what the supplier wants reviewed first.
Use the template below when starting a catalog upload chat.
Message template
I want to send a supplier catalog for product listing help.
Catalog source:
- PDF / Excel / CSV / website URL / images / other:
- Number of products or product families:
- Main category:
- Products to review first:
Commercial notes:
- Public prices allowed: yes / no / some products only
- MOQ confirmed: yes / no / varies
- Lead time confirmed: yes / no / varies
- Inquiry-only products:
File notes:
- Image folder included: yes / no
- Private fields included: yes / no
- Discontinued products included: yes / no
- Website URL can be used as a reference: yes / no
Seller goal:
- I want product drafts / listing cleanup / storefront setup / buyer inquiry preparation.
Why this helps
The template prevents the catalog from being treated as a random attachment. It tells Cusket what is public, what is private, what should be prioritized, and what still needs confirmation. That makes the first intake conversation more productive.
Continue with Cusket:
- Use the template in a catalog upload support chat.
- Attach files after the thread opens.
- Keep sensitive price or buyer information clearly marked.